sipkomEnterprise
sipkom Communication for your BusinessStandard PBX Features
Call Forward
When you’re not at your desk be sure not to miss important calls. Forward call to another extension or even to your mobile phone.Call Pickup
Interesting feature that gives you the possibility to pick up calls ringing at other extensions. A secretary can answer another employee's phone without leaving her desk.Call Parking
Calls can be parked in a private lot and picked up later according to the parking lot preferences. The feature is very useful when you want to put multiple callers on hold and allow these callers to be picked up by someone else.Call Transfers
Calls can be transferred between system extensions or even to public phone numbers. When an important call arrives, the secretary can transfer it directly to the manager's mobile and the caller will never know what happened.Record Conversations
Voicemail
The voicemail feature answers calls after a certain amount of time and records the caller's message. Recorded messages can be listened while out of office or can be sent by email.Authorization to Reach Extension
Be sure that only important calls reach you! This feature ensures privacy by requesting the caller to provide a password in order to contact the desired extension.Do Not Disturb
When you are busy, make sure that nobody can disturb. This feature can be activated and deactivated from the phone terminal.Call Cascading
Make sure that somebody will take the call. By enabling this feature, the call gets forwarded to another extension if not answered within a specified amount of time.Ring All
When an extension is called, this triggers other extensions to ring. The first extension answering the call gets the connection.Advanced Services
Incoming Call Rules
Improves privacy protection, automates tasks, and increases users' productivity. Filter incoming calls based on CallerID and time of call, using rules that can perform a set of predefined actions, like hangup and transfer to certain destinations.Faxing
T.38 passthrough and endpoint support. Send and receive faxes without any problem even on poor quality connections. The full featured fax server can receive and send faxes over the email.Conference Center
Businesses can schedule conferences and have multiple conferences on their conference number. It supports one time conferences and recurring conferences. Conference participants can authenticate when they connect to the conference server. Real-time conference utilization reports are available in the interface.Dedicated Voicemail Number
A company can assign a special phone number the employees can call from a public number in order to check their voicemail messages. A fast and affordable, yet centralized access to voicemail from public phones.IVR (Interactive Voice Response)
Create complex auto-attendant voice menus with multiple contexts, options and actions. An indispensable business tool that can replace a secretary or even substantially reduce costs and increase customer satisfaction.Advanced IVR Features
Build complex yet simple to use IVRs with a wide range of predefined actions.
When you are out of office or on the road, you can still create or join existing conferences from public phone numbers. Sharing information with customers is equally easy, they can join conferences by dialing a phone number assigned for this purpose.User Management
Multitenant
Modern software architecture based on SaaS model, allowing multiple companies to use the same software. Service providers can resell VoIP services to multiple accounts using a single software instance.Four Levels of Management
Advanced Permissions and Limits
Advanced account customization with independent permissions and limits that enforce usage restrictions. Every user can choose interface preferences like language, skin, etc.Reporting
Easily upload, delete and change sound files that are used by system on prompts, messages, IVRs, etc. The sound management is AJAX based, provides folders and multilingual support.Music on Hold Management
The music on hold can be responsible for the customer mood after several minutes of wait on the phone. Music on hold playlists can be easily organized and customized using the management interface.